Privacy Policy

Information We Collect

The casino may collect information provided during registration, account verification, deposits, withdrawals and ongoing use of the platform. This can include details such as name, email address, date of birth, contact information and payment-related data necessary to provide our services.

We also collect information that is provided when you communicate with our customer support team, participate in promotions or respond to surveys.

Technical and Usage Data

Certain technical and usage data may be collected automatically when you visit our website. This can include your IP address, browser type and version, device identifiers, operating system, pages visited, time spent on the site and other standard web server log information.

This technical data helps us understand how our services are used, improve functionality and maintain a secure environment for all players.

How Information Is Used

Information collected by Axe Casino is used to create and manage your player account, process transactions, provide customer support, personalise your gaming experience and ensure compliance with our terms and conditions.

We may also use the data to improve our website, develop new features, analyse trends in player behaviour and communicate important updates or promotional offers relevant to your account.

Any marketing communications we send will include the option for you to unsubscribe at any time.

Data Sharing

Information may be shared with service providers where necessary to operate the casino, facilitate payments, provide customer support, conduct identity verification or meet legal obligations.

These service providers are contractually obliged to maintain the confidentiality and security of the information and are not authorised to use it for any purpose other than providing services to us.

We do not sell personal information to third parties for their own marketing purposes. Disclosure to external parties will only occur in accordance with applicable legal requirements or to protect the rights and safety of the casino, our users or the public.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enable certain features of the website, analyse website traffic, remember your preferences and improve overall user experience.

These technologies may collect information about your browsing behaviour on our platform. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the website and the services we can provide.

Data Retention

Data is retained only for as long as reasonably required for the purposes outlined in this policy or as required by law. Once the need for the information no longer exists, we take reasonable steps to securely delete or de-identify it.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

We implement reasonable administrative, technical and physical measures designed to protect personal information from unauthorised access, use, disclosure, alteration or destruction.

While we strive to use appropriate means to safeguard the data we hold, no method of transmission over the internet or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

User Privacy Requests

Users may contact support regarding privacy-related requests, including access to the personal information we hold about them or requests to correct, update or delete such information where appropriate.

We will respond to such requests in accordance with applicable legal requirements. To protect your privacy and security, we may take steps to verify your identity before actioning any request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The revised policy will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically so that you remain informed about how we collect, use and protect your information. Continued use of our services after any modifications indicates your acceptance of the updated policy.